A practice for hotels, by an operator who has run them.

Tools, training, and AI for hotels that respect your team.

Hotel Booster helps hotels up-sell more, recover more, and lose fewer guests — without breaking what already works. We build the tools, train your frontline, and stay out of the way when it is time to execute.

Founded by a COO with 15+ years running real hotel and restaurant operations. Operator-first, never vaporware.
01 · Upselling

Frontline upsell that does not feel like a sales pitch.

AI-assisted scripts, room-upgrade playbooks, pre-arrival offer logic, and on-property service-add nudges. Built around the moments where guests say yes — not around a commission structure.

  • Telegram-based frontline assistant
  • Pre-arrival upsell flows
  • In-house F&B and experience prompts
02 · Service Recovery

A four-step recovery framework your team can actually use.

The LISTEN method — Listen, Empathize, Solve, Thank. Trained with your team, applied in your property, measured against your existing service score. We do not reinvent your standards; we help your team hit them.

  • On-property training sessions
  • Service playbook tuned to your brand
  • KPI dashboards that surface recovery gaps
03 · Frontline Tools

AI your reception and F&B team will actually open.

A Telegram-based assistant that drafts upsell offers, surfaces guest preferences, and reminds the team what matters today. No new software to log into, no six-week onboarding — just a chat your team already knows how to use.

  • Telegram-native frontline assistant
  • Daily KPI nudges and recovery alerts
  • Connects to PMS/CRM via simple exports
Engagement models

Four shapes. Pick what fits your hotel — or we will tell you which one does.

Final pricing is sized to your hotel and your team. The numbers below are typical starting points for a boutique or mid-size property in the Nordics. Larger properties, multi-site groups, and franchise work are quoted after a short discovery.

AI Quick Win
4 weeks · single property
25-50KDKK, fixed
  • 1 frontline AI workflow shipped live
  • 1 KPI baseline + 30-day measurement
  • Team onboarding (2 short sessions)
Discuss this tier
Performance Sprint
3 months · single or multi-site
150-400K+DKK, fixed
  • Full Front Desk System + dedicated operator hours
  • Manager training & 15-Minute Leadership coaching
  • Service-recovery rollout across departments
  • Quarterly board-ready report
Discuss this tier
Monthly AI Ops
Ongoing retainer
15-50KDKK / month
  • Continuous prompt tuning & AI maintenance
  • Monthly frontline KPI report
  • Quarterly playbook refresh
  • Priority response to frontline questions
Discuss this tier
A note on revenue We never promise a revenue number we cannot control. Upsell, recovery, and guest satisfaction are downstream of your team’s daily work — and that is exactly the work we cannot do for you. We will tell you up front which engagement shape makes sense, and we will not sell you a revenue guarantee we cannot keep. If we cannot move the number with our work, you should not pay full price for it.
L

Listen

Let the guest finish. Do not interrupt, do not solve yet.

I

Identify & Empathize

Show you understood the problem and how it felt.

S

Solve

Fix it. Then go one step further than asked.

T

Thank

Thank the guest for the feedback that made you better.

Service recovery

The LISTEN method.

A four-step recovery protocol your team can run in under five minutes — and that your guests remember for years. We adapt the wording, the examples, and the role-plays to your property. The framework stays.

It is the most-deployed part of every Hotel Booster engagement. It is also the part that does not need AI to work.

Why us

Built by an operator, not a vendor.

UA

Ulrik Amdi Sørensen

COO Arctic Hospitality · Hotel Arctic manager · Founder, Hotel Booster

Amdi has spent his career running the operations that hotel software is supposed to serve. Hotel Booster is the practice he built for the kinds of hotels he has worked in — boutique and mid-size Nordic properties where every guest interaction matters and the team has to deliver without a deep bench.

Want to see which tier fits your hotel?

Book a 30-minute intro. We will quickly tell you whether AI Quick Win, Front Desk System, or a Performance Sprint is the right starting point — and we will not pretend a Monthly retainer makes sense if it does not.

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